Shipping and Returns
Ready made items ship out in 2-3 business days. Make to Order items will be shipped out after their construction is complete. If you have any questions about the ship date of a specific item, please email me.
All packages are shipped out USPS unless requested otherwise. Most items are shipped USPS Priority mail, but some may be shipped first class mail or Parcel Post, depending on their size. If you would like shipping via Fed Ex or UPS, please let me know. There may be additional cost for those shipping methods.
I am based in the Oklahoma City area. If you would like to pick up your items rather than have them shipped, please let me know, and it is (of course) free!
All items are wrapped before shipping, and placed in the most appropriate container, from boxes to Tyvek Envelopes. I try to use like new or gently used boxes when possible to keep them out of the trash. If you would like a brand new box please let me know.
Due to the custom nature of my items I do not take returns, but would be happy to exchange your item. Items made with measurements you provide may not be returned or exchanged, but please contact me to see if alterations can be made.
I can be reached at Deborah@TailorofTwoCities.com