I work with custom orders of all kinds, from developing general ideas to working from detailed customer sketches.
Nervous about making your first custom order? Here is how a custom order works:
The first steps
1) A formal consultation takes place, in person, by email, or through Skype.
● This is a meeting at which we will get to know each other and talk about what you want.
● I will take your measurements if you visit in person.*
● We won't necessarily come up with a final design by the end of our first meeting.
2) Some tips on helping me design your outfit:
● Nail down what is most important to you. Color? Silhouette? Fabric?
● Online research and watching period dramas or movies may help you get inspired.
● Any good images you can find will be helpful in aiding me to understand what you want.
● If you're at a loss, pictures of what you don't want can sometimes be a good start!
● You must determine how much you are willing to spend. Budget restrictions go a long way in determining how complex an outfit we design, and the fabrics and trims we will use.
● I will then help you refine your ideas into a detailed picture.
3) Finalizing the design
● I will "read back" to you what you've told me to make, either through notes or sketches, or both.
● If you have been unsure of what you want, I will create a series of custom sketches for you.
● Design alterations can still be made at this point. I will revise the sketches based upon your feedback.
4) When we have a final design and fabric choice, I will establish an exact quote for you.
5) When everything is acceptable, we will both sign a written specification for your outfit, detailing exactly what I'll be making and how much it's going to cost.
6) A deposit of 50% of the quoted amount is payable to secure your order date. This pays for the materials and any design time I will be investing in your project.
7) There may be a fitting during the course of production. If this is the case, it will be negotiated beforehand.
● The number of fittings and the time taken to complete the outfit will depend on the complexity of our design. As every design is unique, the number of fittings will not necessarily be predictable in advance, but any extra fittings I need to do with you will be included in the price we've agreed.
Completion and Delivery
8) When your outfit is complete, we will both sign a final document certifying that it has been handed over.
● If the outfit is to be shipped, the tracking number will be proof of delivery. Any mailing with items over $100 will be insured and require signature confirmation.
● If the package does not arrive, you will need to let me know within five days of the expected date of delivery. This gives me time to work with the shipping carrier to retrieve your items or file a shipping claim.
9) The final payment will be due either prior to collection/shipping or at the time of collection/shipping - no exceptions.
NB. For bridal wear, "Wedding insurance" is always recommended to ensure peace of mind in all possible situations.
*If we live a long way apart you may want to send me a set of measurements. If you do provide your own measurements I will need to confirm them in writing.
For measurements please fill out one of the measuring guides below: